Monday, August 3, 2009

Training and Development

Training is vital phase of human resources management. New employees require initial training so that they may quickly become familiar with their jobs and with company policy. Salespeople need to know the merchandise, prices, company systems and procedures, what the clientele is like.

Workers can profit by Follow up training to reinforce their skills. Further along the way, they may be exposed to Development training that contributes to on the job growth. Finally management development program enable them to reach their fullest potential. Good training is essential in organizations of any size. In fact the smaller the company, the greater the potential effect of the interaction between the firm’s salespeople and its customers.

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